Support

We're here to help! If you have questions or need assistance with our applications, please reach out.

Contact Information

Email: support@skylarksoftware.me

Response Time: We typically respond within 1-2 business days.

Frequently Asked Questions

How do I report a bug?

Please email us at support@skylarksoftware.me with details about the issue, including:

  • Device model and iOS/macOS version
  • App version
  • Steps to reproduce the problem
  • Screenshots (if applicable)

How do I request a feature?

We love hearing from our users! Send your feature requests to support@skylarksoftware.me and we'll consider them for future updates.

How do I delete my account and data?

To request account deletion, please email us at support@skylarksoftware.me with your account information. We will process your request within 30 days.

Where can I find the Privacy Policy?

Our Privacy Policy is available at skylarksoftware.me/privacy.html

App-Specific Support

Janua

For Janua-specific questions and documentation, visit janua.me

Business Inquiries

For business-related inquiries, please contact us at info@skylarksoftware.me