Support
We're here to help! If you have questions or need assistance with our applications, please reach out.
Contact Information
Email: support@skylarksoftware.me
Response Time: We typically respond within 1-2 business days.
Frequently Asked Questions
How do I report a bug?
Please email us at support@skylarksoftware.me with details about the issue, including:
- Device model and iOS/macOS version
- App version
- Steps to reproduce the problem
- Screenshots (if applicable)
How do I request a feature?
We love hearing from our users! Send your feature requests to support@skylarksoftware.me and we'll consider them for future updates.
How do I delete my account and data?
To request account deletion, please email us at support@skylarksoftware.me with your account information. We will process your request within 30 days.
Where can I find the Privacy Policy?
Our Privacy Policy is available at skylarksoftware.me/privacy.html
App-Specific Support
Janua
For Janua-specific questions and documentation, visit janua.me
Business Inquiries
For business-related inquiries, please contact us at info@skylarksoftware.me